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Returns & Exchanges

Our Guarantee

If you don't love the item that you purchased from us for any reason, you may return for a full refund or exchange your purchase within 30 days of purchase, provided the product is in unused, undamaged and its original condition. We will cover the return shipping cost if the return is a result of a manufacturing defect.

Step 1. Submit the information form on this page. After receiving your request, we will send you an email with a Return Merchandise Authorization (RMA) number.

Step 2. Place the item in its original packaging and comparable shipping box with padding to avoid damage during the transit.

Step 3. Ship the product via USPS Express mail service to our address within 5 business days once you receive the RMA number.

Please make sure that you include a copy of the original order, and write down the RMA number on the copy. For international returns, please mark the package as a "return" on the customs form.

Please note that Custom, Pre, and Special Orders are not Refundable or Returnable.

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